diff --git a/src/hotspot/os/aix/os_aix.cpp b/src/hotspot/os/aix/os_aix.cpp
index bfff8fc86b5..54c538cf367 100644
--- a/src/hotspot/os/aix/os_aix.cpp
+++ b/src/hotspot/os/aix/os_aix.cpp
@@ -1017,6 +1017,10 @@ int os::current_process_id() {
 // directory not the java application's temp directory, ala java.io.tmpdir.
 const char* os::get_temp_directory() { return "/tmp"; }
 
+void os::prepare_native_symbols() {
+  LoadedLibraries::reload();
+}
+
 // Check if addr is inside libjvm.so.
 bool os::address_is_in_vm(address addr) {
 
diff --git a/src/hotspot/os/bsd/os_bsd.cpp b/src/hotspot/os/bsd/os_bsd.cpp
index c1cfb9a1717..fc8e0da1a69 100644
--- a/src/hotspot/os/bsd/os_bsd.cpp
+++ b/src/hotspot/os/bsd/os_bsd.cpp
@@ -895,6 +895,9 @@ bool os::address_is_in_vm(address addr) {
   return false;
 }
 
+void os::prepare_native_symbols() {
+}
+
 bool os::dll_address_to_function_name(address addr, char *buf,
                                       int buflen, int *offset,
                                       bool demangle) {
diff --git a/src/hotspot/os/linux/os_linux.cpp b/src/hotspot/os/linux/os_linux.cpp
index 0608831a7dc..7bde97de907 100644
--- a/src/hotspot/os/linux/os_linux.cpp
+++ b/src/hotspot/os/linux/os_linux.cpp
@@ -1470,6 +1470,9 @@ bool os::address_is_in_vm(address addr) {
   return false;
 }
 
+void os::prepare_native_symbols() {
+}
+
 bool os::dll_address_to_function_name(address addr, char *buf,
                                       int buflen, int *offset,
                                       bool demangle) {
diff --git a/src/hotspot/os/windows/os_windows.cpp b/src/hotspot/os/windows/os_windows.cpp
index 646fe7206a1..56301fe2e87 100644
--- a/src/hotspot/os/windows/os_windows.cpp
+++ b/src/hotspot/os/windows/os_windows.cpp
@@ -1398,6 +1398,9 @@ const char* os::get_current_directory(char *buf, size_t buflen) {
   return _getcwd(buf, n);
 }
 
+void os::prepare_native_symbols() {
+}
+
 //-----------------------------------------------------------
 // Helper functions for fatal error handler
 #ifdef _WIN64
diff --git a/src/hotspot/share/runtime/os.hpp b/src/hotspot/share/runtime/os.hpp
index 2f0b589c4e8..094fd2509a0 100644
--- a/src/hotspot/share/runtime/os.hpp
+++ b/src/hotspot/share/runtime/os.hpp
@@ -671,6 +671,8 @@ class os: AllStatic {
   static const char*    get_temp_directory();
   static const char*    get_current_directory(char *buf, size_t buflen);
 
+  static void           prepare_native_symbols();
+
   // Builds the platform-specific name of a library.
   // Returns false if the buffer is too small.
   static bool           dll_build_name(char* buffer, size_t size,
diff --git a/src/hotspot/share/utilities/vmError.cpp b/src/hotspot/share/utilities/vmError.cpp
index 34372701f6e..d586c6f4eea 100644
--- a/src/hotspot/share/utilities/vmError.cpp
+++ b/src/hotspot/share/utilities/vmError.cpp
@@ -74,10 +74,6 @@
 #include "jvmci/jvmci.hpp"
 #endif
 
-#ifdef AIX
-#include "loadlib_aix.hpp"
-#endif
-
 #ifndef PRODUCT
 #include <signal.h>
 #endif // PRODUCT
@@ -725,6 +721,11 @@ void VMError::report(outputStream* st, bool _verbose) {
                    "Runtime Environment to continue.");
     }
 
+  // avoid the cache update for malloc/mmap errors
+  if (should_report_bug(_id)) {
+    os::prepare_native_symbols();
+  }
+
 #ifdef ASSERT
   // Error handler self tests
   // Meaning of codes passed through in the tests.
@@ -1347,7 +1348,7 @@ void VMError::report(outputStream* st, bool _verbose) {
 void VMError::print_vm_info(outputStream* st) {
 
   char buf[O_BUFLEN];
-  AIX_ONLY(LoadedLibraries::reload());
+  os::prepare_native_symbols();
 
   report_vm_version(st, buf, sizeof(buf));